Real Time CommCare Status Updates
All Systems Operational

About This Site

Welcome to CommCare HQ's status page. Here, you will find real time information about the availability of our site and its components, status updates on service interruptions and scheduled downtime or maintenance.

Need to submit a bug or ask a technical question? Visit our Help Center here: https://dimagi-dev.atlassian.net/servicedesk/customer/portals

www.commcarehq.org Operational
Form Builder Operational
App Release Management Operational
User Management Operational
Syncs with CommCare HQ Operational
Form Submissions Operational
Data Exports Operational
Project Reporting Operational
Report Builder Operational
SMS / Messaging Operational
Bulk Case Import Operational
CommCare Data Export Tool Operational
CommCare APIs Operational
Data Forwarding Operational
Web Apps Operational
App Preview Operational
Data Cleaning Operational
Report an Issue Operational
india.commcarehq.org Operational
Form Builder Operational
App Release Management Operational
User Management Operational
Syncs with CommCareHQ Operational
Form Submissions Operational
Data Exports Operational
Project Reporting Operational
Report Builder Operational
SMS / Messaging Operational
Bulk Case Import Operational
CommCare Data Export Tool Operational
CommCare APIs Operational
Data Forwarding Operational
Web Apps Operational
App Preview Operational
Data Cleaning Operational
Report an Issue Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 21, 2024

No incidents reported today.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024
Resolved - This incident has been resolved and all components are performing as expected and any backlogged submissions have been received. Please do email us at support@dimagi.com if you continue to see any issues.

Thank you for your patience and we apologize once again for the inconvenience.

Jul 15, 19:49 UTC
Update - Dear users,

Some users may still be experiencing slowness with reporting and case updates, but we are seeing performance continuing to improve. We'll update you again when we see full recovery.

Jul 15, 15:17 UTC
Monitoring - Dear users,

Some users may still be experiencing slowness with reporting and case updates, but we are seeing performance continuing to improve and expect full recovery soon.

We'll update you again within the next hour.

Jul 15, 14:17 UTC
Identified - Dear users,

We have identified the issue and will be implementing a fix. You should have already seen improvement in the performance.

We'll keep you updated.

Jul 15, 13:20 UTC
Update - Dear users,

We are continuing to investigate this issue. Some users have also seen issues when submitting forms. We will update you within the next 30 minutes.

Again, we apologize for this inconvenience. Please email us at support@dimagi.com if you have questions or to report an issue.

Jul 15, 12:52 UTC
Investigating - Dear users,

We have identified an issue on www.commcarehq.org, where some users may be experiencing slowness loading pages as well as error running reports. Our developers are currently working on a solution to address this. We will post an update on this issue in the next hour. We apologize for the inconvenience this may be causing. Please email us at support@dimagi.com if you have questions.

Jul 15, 12:24 UTC
Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.