Real Time CommCare Status Updates
All Systems Operational

About This Site

Welcome to CommCare HQ's status page. Here, you will find real time information about the availability of our site and its components, status updates on service interruptions and scheduled downtime or maintenance.

Need to submit a bug or ask a technical question? Visit our Help Center here: https://dimagi-dev.atlassian.net/servicedesk/customer/portals

www.commcarehq.org Operational
Form Builder Operational
App Release Management Operational
User Management Operational
Syncs with CommCare HQ Operational
Form Submissions Operational
Data Exports Operational
Project Reporting Operational
Report Builder Operational
SMS / Messaging Operational
Bulk Case Import Operational
CommCare Data Export Tool Operational
CommCare APIs Operational
Data Forwarding Operational
Web Apps Operational
App Preview Operational
Data Cleaning Operational
Report an Issue Operational
india.commcarehq.org Operational
Form Builder Operational
App Release Management Operational
User Management Operational
Syncs with CommCareHQ Operational
Form Submissions Operational
Data Exports Operational
Project Reporting Operational
Report Builder Operational
SMS / Messaging Operational
Bulk Case Import Operational
CommCare Data Export Tool Operational
CommCare APIs Operational
Data Forwarding Operational
Web Apps Operational
App Preview Operational
Data Cleaning Operational
Report an Issue Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 25, 2023

No incidents reported today.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023
confluence.dimagi.com (wiki.commcarehq.org)
Completed - Dear users, thank you for your patience. We were able to complete the maintenance in less time than expected. confluence.dimagi.com (wiki.commcarehq.org) is back up.
Sep 22, 20:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 20:01 UTC
Scheduled - Dear users, our help site: confluence.dimagi.com (wiki.commcarehq.org) will be undergoing emergency maintenance starting at 20:00 UTC and lasting no more than 2 hours. We sincerely apologize for this inconvenience.
Sep 22, 19:45 UTC
Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023
Degraded performance affecting bulk upload of mobile workers on www.commcarehq.org
Resolved - This incident has been resolved. Bulk upload is now working as expected.
Sep 14, 16:17 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 14, 16:14 UTC
Update - We are continuing to work on a fix for this issue.
Sep 14, 15:12 UTC
Identified - We have identified the issue on CommCare HQ affecting the bulk upload of mobile users. Our developers are currently working on a solution to address this. We will post an update on this issue in the next hour. We apologize for any inconvenience this may be causing.
Sep 14, 14:32 UTC
Investigating - Dear Users,
At 12:35 PM UTC, we observed an issue on www.commcarehq.org where users may have faced unexpected errors while trying to bulk upload mobile workers. Should you have any concerns or queries related to it, please contact us at support@dimagi.com

We apologize for any inconvenience that this is causing and will update you regularly on the status page.
Sep 14, 14:14 UTC
Sep 13, 2023

No incidents reported.

Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.

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