CommCare HQ Status

All Systems Operational

About This Site

Welcome to CommCare HQ's status page. Here, you will find real time information about the availability of our site and its components, status updates on service interruptions and scheduled downtime or maintenance.

Need to submit a bug or ask a technical question? Visit our Help Center here: https://dimagi-dev.atlassian.net/servicedesk/customer/portals

www.commcarehq.org Operational

Form Builder Operational

App Release Management Operational

User Management Operational

Syncs with CommCare HQ Operational

Form Submissions Operational

Data Exports Operational

Project Reporting Operational

Report Builder Operational

SMS / Messaging Operational

Bulk Case Import Operational

CommCare Data Export Tool Operational

CommCare APIs Operational

Data Forwarding Operational

Web Apps Operational

App Preview Operational

Data Cleaning Operational

Report an Issue Operational

india.commcarehq.org Operational

Form Builder Operational

App Release Management Operational

User Management Operational

Syncs with CommCareHQ Operational

Form Submissions Operational

Data Exports Operational

Project Reporting Operational

Report Builder Operational

SMS / Messaging Operational

Bulk Case Import Operational

CommCare Data Export Tool Operational

CommCare APIs Operational

Data Forwarding Operational

Web Apps Operational

App Preview Operational

Data Cleaning Operational

Report an Issue Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 4, 2023

No incidents reported today.

Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

Degraded performance on CommCare mobile application.

Resolved - Dear users, this issue is now resolved. For users who have not sent in a support ticket and are facing an issue with updating the CommCare mobile app that throws an error message "A part of your application is invalid", kindly make a new version of your application and publish it in order to resolve this. Thank you all for your patience and understanding.
Jan 26, 15:29 UTC

Update - Dear users, we apologise for any inconvenience that this may be causing to you and your team. Our development team has identified the issue and are still working hard towards applying the fix. We will provide you with an update as soon as we have fully resolved this issue.
Jan 26, 14:59 UTC

Identified - The issue has been identified and a fix is being implemented.
Jan 26, 13:52 UTC

Investigating - Dear users, we are currently facing an issue with the CommCare mobile app. The issue is found when attempting to update to a new build of your application. Our developers are aware of the situation and are actively working on a resolution. We apologise for any inconvenience that this may be causing.
Jan 26, 13:51 UTC

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.