Real Time CommCare Status Updates
All Systems Operational

About This Site

Welcome to CommCare HQ's status page. Here, you will find real time information about the availability of our site and its components, status updates on service interruptions and scheduled downtime or maintenance.

Need to submit a bug or ask a technical question? Visit our Help Center here: https://dimagi-dev.atlassian.net/servicedesk/customer/portals

www.commcarehq.org Operational
Form Builder Operational
App Release Management Operational
User Management Operational
Syncs with CommCare HQ Operational
Form Submissions Operational
Data Exports Operational
Project Reporting Operational
Report Builder Operational
SMS / Messaging Operational
Bulk Case Import Operational
CommCare Data Export Tool Operational
CommCare APIs Operational
Data Forwarding Operational
Web Apps Operational
App Preview Operational
Data Cleaning Operational
Report an Issue Operational
india.commcarehq.org Operational
Form Builder Operational
App Release Management Operational
User Management Operational
Syncs with CommCareHQ Operational
Form Submissions Operational
Data Exports Operational
Project Reporting Operational
Report Builder Operational
SMS / Messaging Operational
Bulk Case Import Operational
CommCare Data Export Tool Operational
CommCare APIs Operational
Data Forwarding Operational
Web Apps Operational
App Preview Operational
Data Cleaning Operational
Report an Issue Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 30, 2022

No incidents reported today.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022
Completed - The scheduled maintenance has been completed.
Nov 19, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 06:00 UTC
Scheduled - Dear users, due to a planned maintenance of our server, www.commcarehq.org will experience a period of downtime on Saturday, November 19th, 2022, at 6 AM UTC. During this time, you will not be able to access www.commcarehq.org. We expect the downtime to last 2 hours. For any questions or concerns, please contact support at support@dimagi.com
Nov 11, 13:19 UTC
Nov 18, 2022

No incidents reported.

Nov 17, 2022
Postmortem - Read details
Nov 21, 19:07 UTC
Resolved - Dear Users, the response team has confirmed that we are no longer experiencing the errors with Multi Select and the fix has resolved the issue. We thank you for your patience during this event which affected a subset of our users. We again apologize for any inconvenience.
Nov 17, 16:51 UTC
Monitoring - Dear users, Multi Select on Case Search is causing errors for users in CommCare Web Apps for a subset of users. The response team has applied a fix to resolve the issue and users should no longer be experiencing errors. We are monitoring for errors. We apologize for the inconvenience.
Nov 17, 16:37 UTC
Update - Dear users, Multi Select on Case Search is causing errors for users in CommCare Web Apps for a subset of users. The response team is applying a fix to resolve the issue which may cause ~1 minute of disruption. We apologize for the inconvenience.
Nov 17, 16:28 UTC
Identified - Dear Users, this issues is only affecting Multi Select for Case Search for users in CommCare Webapps for a subset of users. the response team has determined a fix and are working on releasing the fix. We will update the status after the fix has been applied. We apologize for the inconvenience.
Nov 17, 16:19 UTC
Investigating - Dear Users, Multi Select on Case Search is causing Errors for users in CommCare Webapps for a subset of users. We have a response team investigating the issue with the highest priority. We apologize for the inconvenience.
Nov 17, 16:04 UTC
Nov 16, 2022

No incidents reported.