Real Time CommCare Status Updates
All Systems Operational

About This Site

Welcome to CommCare HQ's status page. Here, you will find real time information about the availability of our site and its components, status updates on service interruptions and scheduled downtime or maintenance.

Need to submit a bug or ask a technical question? Visit our Help Center here: https://dimagi-dev.atlassian.net/servicedesk/customer/portals

www.commcarehq.org Operational
Form Builder Operational
App Release Management Operational
User Management Operational
Syncs with CommCare HQ Operational
Form Submissions Operational
Data Exports Operational
Project Reporting Operational
Report Builder Operational
SMS / Messaging Operational
Bulk Case Import Operational
CommCare Data Export Tool Operational
CommCare APIs Operational
Data Forwarding Operational
Web Apps Operational
App Preview Operational
Data Cleaning Operational
Report an Issue Operational
india.commcarehq.org Operational
Form Builder Operational
App Release Management Operational
User Management Operational
Syncs with CommCareHQ Operational
Form Submissions Operational
Data Exports Operational
Project Reporting Operational
Report Builder Operational
SMS / Messaging Operational
Bulk Case Import Operational
CommCare Data Export Tool Operational
CommCare APIs Operational
Data Forwarding Operational
Web Apps Operational
App Preview Operational
Data Cleaning Operational
Report an Issue Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 27, 2021

No incidents reported today.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021
Resolved - Dear user, starting at 04:15, UTC, CommCare HQ experienced an issue where syncs and form submissions were failing on WebApps. The issue was resolved at 04:40 UTC by our engineering team. We apologize for any inconvenience this may have caused
Feb 23, 07:29 UTC
Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021
Postmortem - Read details
Feb 25, 10:54 UTC
Resolved - Dear users, this issue has now been fully resolved. We appreciate your understanding and patience while we worked to resolve this problem.
Feb 18, 16:18 UTC
Monitoring - Dear users, our engineers have identified the issue and implemented a resolution. Users should no longer be seeing error messages on Web Apps as of 15:48 UTC. We're closely monitoring the site. Thank you for your patience while we work on this issue.
Feb 18, 16:00 UTC
Update - Dear users, our engineering team is continuing to look into the issue, and we will provide an update within the next 30 minutes. We apologize for the inconvenience being caused for users.
Feb 18, 15:46 UTC
Investigating - Dear users, since 14:58 UTC, CommCare has been experiencing an issue resulting in intermittent errors on Webapps. Our engineers are actively investigating this with the highest priority. We will be sure to provide frequent updates.
Feb 18, 14:50 UTC
Feb 17, 2021

No incidents reported.

Feb 16, 2021

No incidents reported.

Feb 15, 2021

No incidents reported.

Feb 14, 2021

No incidents reported.

Feb 13, 2021

No incidents reported.