Real Time CommCare Status Updates
All Systems Operational

About This Site

Welcome to CommCare HQ's status page. Here, you will find real time information about the availability of our site and its components, status updates on service interruptions and scheduled downtime or maintenance.

To subscribe to Maintenance and Downtime Alerts, visit our forum on https://forum.dimagi.com/c/maintenance-and-downtime. Please reach out to our Support team if you have questions or need additional assistance.

www.commcarehq.org Operational
Form Builder Operational
App Release Management Operational
User Management Operational
Mobile Syncs with CommCare HQ Operational
Mobile Form Submissions Operational
Data Exports Operational
Project Reporting Operational
Report Builder Operational
SMS / Messaging Operational
Bulk Case Import Operational
CommCare Data Export Tool Operational
CommCare APIs Operational
Data Forwarding Operational
Web Apps Operational
App Preview Operational
Data Cleaning Operational
india.commcarehq.org Operational
Form Builder Operational
App Release Management Operational
User Management Operational
Mobile Syncs with CommCareHQ Operational
Mobile Form Submissions Operational
Data Exports Operational
Project Reporting Operational
Report Builder Operational
SMS / Messaging Operational
Bulk Case Import Operational
CommCare Data Export Tool Operational
CommCare APIs Operational
Data Forwarding Operational
Web Apps Operational
App Preview Operational
Data Cleaning Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 22, 2019
Web Apps and App Preview currently unavailable
Resolved - This incident has been resolved.
Aug 22, 20:34 UTC
Update - We are continuing to investigate this issue.
Aug 22, 20:25 UTC
Investigating - We are currently investigating this issue.
Aug 22, 20:24 UTC
Aug 21, 2019

No incidents reported.

Aug 20, 2019

No incidents reported.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019
www.commcarehq.org: Unable to view list of daily saved exports and excel dashboards
Resolved - Dear users, this issue has been resolved. We apologize for any inconvenience this may have caused.
Aug 16, 15:33 UTC
Investigating - Dear all, we're receiving reports of users not being able to view their daily saved exports / excel dashboards on CommCare HQ. Our engineers are investigating into this with high priority. Please note that your exports are safe, and have not been deleted, rather it is an issue in the UI. We apologize for the inconvenience caused.
Aug 16, 10:16 UTC
Aug 15, 2019
www.commcarehq.org & india.commcarehq.org: Misleading error message in case management
Resolved - Dear users, the issue has been fully resolved on all environments. We regret the inconvenience caused to everyone.
Aug 15, 11:49 UTC
Update - Dear users, the issue has been resolved on www.commcarehq.org, and we're currently in the process of implementing the fix on india.commcarehq.org. Thanks for your patience while we work towards fully resolving this.
Aug 15, 11:47 UTC
Update - We are continuing to work on a fix for this issue.
Aug 15, 09:05 UTC
Identified - Dear users, we've identified an issue, where while using the case management feature, you may see an error: "You no longer have permission to save case properties". Our engineers are working on a fix with high priority. We apologize for the inconvenience caused.
Aug 15, 09:00 UTC
Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.

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