Postmortem -
Read details
Nov 21, 19:07 UTC
Resolved -
Dear Users, the response team has confirmed that we are no longer experiencing the errors with Multi Select and the fix has resolved the issue. We thank you for your patience during this event which affected a subset of our users. We again apologize for any inconvenience.
Nov 17, 16:51 UTC
Monitoring -
Dear users, Multi Select on Case Search is causing errors for users in CommCare Web Apps for a subset of users. The response team has applied a fix to resolve the issue and users should no longer be experiencing errors. We are monitoring for errors. We apologize for the inconvenience.
Nov 17, 16:37 UTC
Update -
Dear users, Multi Select on Case Search is causing errors for users in CommCare Web Apps for a subset of users. The response team is applying a fix to resolve the issue which may cause ~1 minute of disruption. We apologize for the inconvenience.
Nov 17, 16:28 UTC
Identified -
Dear Users, this issues is only affecting Multi Select for Case Search for users in CommCare Webapps for a subset of users. the response team has determined a fix and are working on releasing the fix. We will update the status after the fix has been applied. We apologize for the inconvenience.
Nov 17, 16:19 UTC
Investigating -
Dear Users, Multi Select on Case Search is causing Errors for users in CommCare Webapps for a subset of users. We have a response team investigating the issue with the highest priority. We apologize for the inconvenience.
Nov 17, 16:04 UTC