Real Time Status Updates

All Systems Operational

About This Site

Welcome to CommCare HQ's status page. Here, you will find real time information about the availability of our site and its components, status updates on service interruptions and scheduled downtime or maintenance.

Need to submit a bug or ask a technical question? Visit our Help Center here: https://dimagi-dev.atlassian.net/servicedesk/customer/portals

Uptime over the past 90 days. View historical uptime.
www.commcarehq.org Operational
90 days ago
99.97 % uptime
Today
Form Builder Operational
App Release Management Operational
User Management Operational
Syncs with CommCare HQ Operational
Form Submissions Operational
Data Exports Operational
Project Reporting Operational
SMS / Messaging Operational
Bulk Case Import Operational
CommCare APIs Operational
Web Apps Operational
Core Functionality ? Operational
90 days ago
99.97 % uptime
Today
india.commcarehq.org Operational
90 days ago
100.0 % uptime
Today
Form Builder Operational
App Release Management Operational
User Management Operational
Syncs with CommCareHQ Operational
Form Submissions Operational
Data Exports Operational
Project Reporting Operational
SMS / Messaging Operational
Bulk Case Import Operational
CommCare APIs Operational
Web Apps Operational
Core Functionality ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 19, 2025

No incidents reported today.

Apr 18, 2025
Outage affecting data exports, file downloads and imports on www.commcarehq.org
Resolved - Dear user,

We experienced a temporary outage from 7:46 AM UTC to 8:32 AM UTC affecting data exports , file downloads and imports on www.commcarehq.org. Our Development team was able to Identify the root cause and immediately implemented a fix to resolve this.
We apologies for any inconvenience this may have caused.

Thanks!
Apr 18, 08:34 UTC
Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025
CommCare HQ Slowness and Instability
Resolved - Dear users, this issue has now been fully resolved. We appreciate your understanding and patience while we worked to resolve this problem.
Apr 14, 15:25 UTC
Update - Dear users, performance is gradually returning to normal. We will continue to monitor closely until the issue is fully resolved. Thank you for your patience and understanding.
Apr 14, 14:19 UTC
Update - Dear users, performance continues to remain in a degraded state. Our engineers are working on resolving the issue with the utmost urgency. We apologize for the inconvenience that this is causing.
Apr 14, 13:17 UTC
Update - Dear users, performance continues to remain in a degraded state. Our engineers are working on resolving the issue with the utmost urgency. We apologize for the inconvenience that this is causing.
Apr 14, 12:32 UTC
Investigating - Dear users,

We are currently experiencing some slowness on our servers, which may cause CommCare HQ to load slowly for some users. Our engineers are investigating the issue as a priority. We will keep you updated on the progress.

We apologize for the inconvenience caused.
Apr 14, 11:41 UTC
Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025

No incidents reported.

Apr 9, 2025
Outage affecting data exports, file downloads and imports on www.commcarehq.org
Resolved - Dear Users,

We can confirm that the fix implemented by our developers has resolved the issue, and all affected areas are now functioning as expected.

We sincerely apologize for the inconvenience caused and appreciate your patience throughout.
Apr 9, 10:03 UTC
Monitoring - Dear Users,

Our development team has identified the cause and implemented a fix. We are currently monitoring the system to ensure the issue has been fully resolved. An update will be shared within the next hour with further details.

We sincerely apologise for any inconvenience this may have caused and appreciate your patience.
Apr 9, 08:16 UTC
Investigating - Dear Users,

We are currently investigating an issue affecting data imports, exports and downloads on www.commcarehq.org. Our development team is actively working on identifying the root cause, and we aim to implement a fix as soon as possible.

We sincerely apologize for any inconvenience this may be causing.
Apr 9, 08:04 UTC
Apr 8, 2025

No incidents reported.

Apr 7, 2025

No incidents reported.

Apr 6, 2025
Maintenance: www.commcarehq.org
Completed - The scheduled maintenance has been completed.
Apr 6, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 02:00 UTC
Scheduled - Dear users, due to a planned maintenance of our server, www.commcarehq.org will experience a brief period of downtime on Sunday, April 6th, 2025 at 2 AM UTC. During this time, you will not be able to access www.commcarehq.org. We expect the downtime to last 1 hour and 30 minutes. For any questions or concerns, please contact support at support@dimagi.com.
Mar 28, 16:49 UTC
Apr 5, 2025

No incidents reported.

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