Real Time CommCare Status Updates
All Systems Operational

About This Site

Welcome to CommCare HQ's status page. Here, you will find real time information about the availability of our site and its components, status updates on service interruptions and scheduled downtime or maintenance.

To subscribe to Maintenance and Downtime Alerts, visit our forum on https://forum.dimagi.com/c/maintenance-and-downtime. Please reach out to our Support team if you have questions or need additional assistance.

www.commcarehq.org Operational
Form Builder Operational
App Release Management Operational
User Management Operational
Mobile Syncs with CommCare HQ Operational
Mobile Form Submissions Operational
Data Exports Operational
Project Reporting Operational
Report Builder Operational
SMS / Messaging Operational
Bulk Case Import Operational
CommCare Data Export Tool Operational
CommCare APIs Operational
Data Forwarding Operational
Web Apps Operational
App Preview Operational
india.commcarehq.org Operational
Form Builder Operational
App Release Management Operational
User Management Operational
Mobile Syncs with CommCareHQ Operational
Mobile Form Submissions Operational
Data Exports Operational
Project Reporting Operational
Report Builder Operational
SMS / Messaging Operational
Bulk Case Import Operational
CommCare Data Export Tool Operational
CommCare APIs Operational
Data Forwarding Operational
Web Apps Operational
App Preview Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 23, 2019
App preview / Webapps not working on india.commcarehq.org
Resolved - Dear users, we have now resolved this issue. Thank you for your patience and understanding with this issue!
May 23, 05:40 UTC
Update - Dear users, we apologize for the long running incident. Some of our users may still be experiencing an issue with this feature on india.commcarehq.org. We're working to fully stabilize these features. Thank you for your patience while we work through this.
May 22, 05:13 UTC
Identified - Dear users, our engineers are continuing to work on this problem. We apologize for the inconvenience caused.
May 21, 17:18 UTC
Investigating - Dear users, we're currently investigating an issue with App preview and Webapps on our india server, india.commcarehq.org. Users may see an error when using these features. We apologize for the inconvenience caused.
May 21, 10:38 UTC
May 21, 2019
india.commcarehq.org down!
Resolved - Dear users, the maintenance has now been completed. Thank you for your patience while we worked to resolve this.
May 21, 05:19 UTC
Update - We are continuing to work on a fix for this issue.
May 21, 02:10 UTC
Identified - Our expected downtime has taken longer than expected. We greatly apologize for the inconvenience this may have caused you.
May 21, 02:09 UTC
May 20, 2019
Maintenance: india.commcarehq.org
Completed - The scheduled maintenance has been completed.
May 20, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 19:31 UTC
Scheduled - Dear users, due to a planned maintenance of our india server, india.commcarehq.org will experience a brief period of downtime on Monday, May 20, 2019 at 7:30 PM UTC. During this time, you will not be able to access india.commcarehq.org. We expect the downtime to last 4 hours. For any questions or concerns, please contact support at support@dimagi.com
May 20, 06:23 UTC
May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019
www.commcarehq.org: Unable to view Case History and load Clean Case Data
Resolved - Hello users, this issue has now been resolved. We apologize for the inconvenience this may have caused you! Please feel free to contact us at support@dimagi.com anytime for questions or concerns!
May 13, 17:29 UTC
Identified - Dear users, our developers have identified a fix for this issue. This should be resolved soon. Thanks for your patience while we work to resolve the problem.
May 13, 12:23 UTC
Update - Dear all, while our developers are working to resolve this issue, users can currently make use of the "Download Case History" button as a workaround to view Case History. This feature will provide the same output as the UI, in Excel format. For "clean case data", users can utilize the case importer to make changes to cases as a workaround. We sincerely apologize for the inconvenience being caused.
May 13, 07:53 UTC
Investigating - Dear users, our engineers are currently investigating an issue with viewing Case History and Clean Case Data. You will be currently unable to load these features. We apologize for the inconvenience. We're working on this with the highest priority.
May 13, 06:51 UTC
May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.

May 9, 2019

No incidents reported.

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