Real Time CommCare Status Updates
All Systems Operational

About This Site

Welcome to CommCare HQ's status page. Here, you will find real time information about the availability of our site and its components, status updates on service interruptions and scheduled downtime or maintenance.

Need to submit a bug or ask a technical question? Visit our Help Center here: https://dimagi-dev.atlassian.net/servicedesk/customer/portals

www.commcarehq.org Operational
Form Builder Operational
App Release Management Operational
User Management Operational
Syncs with CommCare HQ Operational
Form Submissions Operational
Data Exports Operational
Project Reporting Operational
Report Builder Operational
SMS / Messaging Operational
Bulk Case Import Operational
CommCare Data Export Tool Operational
CommCare APIs Operational
Data Forwarding Operational
Web Apps Operational
App Preview Operational
Data Cleaning Operational
Report an Issue Operational
india.commcarehq.org Operational
Form Builder Operational
App Release Management Operational
User Management Operational
Syncs with CommCareHQ Operational
Form Submissions Operational
Data Exports Operational
Project Reporting Operational
Report Builder Operational
SMS / Messaging Operational
Bulk Case Import Operational
CommCare Data Export Tool Operational
CommCare APIs Operational
Data Forwarding Operational
Web Apps Operational
App Preview Operational
Data Cleaning Operational
Report an Issue Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 21, 2024
Resolved - Thank you for your patience for the time we worked on the resolution. We had this issue where where users may have intermittently seen errors when submitting forms or syncing. The issue is resolved and performance is now at the expected level. If you have any questions, please send a ticket to support@dimagi.com. Thank you again for your patience and understanding.
Jun 21, 11:47 UTC
Monitoring - Dear users,

Thank you for your patience. We have implemented the fix and are currently monitoring.

Jun 20, 19:42 UTC
Update - Dear users,

Thank you for your patience. We are still working on the fix for this issue. We'll post an update within the next hour. We apologize for any inconvenience this may be causing.

Jun 20, 19:21 UTC
Identified - Dear users,

We have been watching an issue on www.commcarehq.org, where users may have intermittently seen errors when submitting forms or syncing. Our developers are currently deploying a solution to address this. We will post an update on this issue in the next hour. We apologize for the inconvenience this may be causing.

Jun 20, 18:21 UTC
Jun 20, 2024
Jun 19, 2024

No incidents reported.

Jun 18, 2024

No incidents reported.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024
Resolved - Thank you for your patience. The issue is resolved and performance is now at the expected level.

If you have any questions, please send a ticket to support@dimagi.com.

Thank you again for your patience and understanding.

Jun 11, 23:09 UTC
Update - Dear users. We are continuing to monitor an issue on www.commcarehq.org, where updated case information on reports and in case search can be delayed. We are seeing significant progress in recovery and will continue to keep you updated with the latest information. We apologize for the inconvenience this may be causing.
Jun 11, 22:00 UTC
Monitoring - Dear users. We continue monitoring an issue on www.commcarehq.org, where updated case information on reports and in case search can be delayed. We have implemented a fix and are seeing recovery, and will continue to keep you updated. We will post an update on this issue in the next hour. We apologize for the inconvenience this may be causing.
Jun 11, 20:34 UTC
Identified - Dear users, We have identified an issue on www.commcarehq.org, where updated case information on reports and in case search are delayed. Our developers are aware of this issue and are working toward a fix. We will post an update on this issue in the next hour. We apologize for any inconvenience this may be causing.
Jun 11, 19:43 UTC
Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.