Real Time CommCare Status Updates
Monitoring - Any users on Android 4.1 - 4.4 must update to the latest release of CommCare (2.48.7) or they will not be able to interact with Dimagi’s SaaS CommCare server for installs, submissions, or syncs.

In a review of our cloud security configurations, we removed an SSL encryption cipher which is no longer considered sufficiently strong by industry best practices. We’ve since identified that the set of SSL protocols which are in best practice does not include any of the protocols which are included by the operating system by default on Android 4.1-4.4 devices.

We have performed a hotfix of the mobile application to manually supply a secure communication layer which meets industry standards that is available on the Play Store.

If you have any questions or concerns, please reach out to the Dimagi Support Team at support@dimagi.com
May 22, 14:09 UTC

About This Site

Welcome to CommCare HQ's status page. Here, you will find real time information about the availability of our site and its components, status updates on service interruptions and scheduled downtime or maintenance.

Need to submit a bug or ask a technical question? Visit our Help Center here: https://dimagi-dev.atlassian.net/servicedesk/customer/portals

www.commcarehq.org Operational
Form Builder Operational
App Release Management Operational
User Management Operational
Mobile Syncs with CommCare HQ Operational
Mobile Form Submissions Operational
Data Exports Operational
Project Reporting Operational
Report Builder Operational
SMS / Messaging Operational
Bulk Case Import Operational
CommCare Data Export Tool Operational
CommCare APIs Operational
Data Forwarding Operational
Web Apps Operational
App Preview Operational
Data Cleaning Operational
india.commcarehq.org Operational
Form Builder Operational
App Release Management Operational
User Management Operational
Mobile Syncs with CommCareHQ Operational
Mobile Form Submissions Operational
Data Exports Operational
Project Reporting Operational
Report Builder Operational
SMS / Messaging Operational
Bulk Case Import Operational
CommCare Data Export Tool Operational
CommCare APIs Operational
Data Forwarding Operational
Web Apps Operational
App Preview Operational
Data Cleaning Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 25, 2020

No incidents reported today.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

Unresolved incident: Android 4.1 - 4.4 devices must update to the latest CommCare version (2.48.7).

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020

No incidents reported.

May 14, 2020

No incidents reported.

May 13, 2020

No incidents reported.

May 12, 2020

No incidents reported.

May 11, 2020

No incidents reported.