Real Time Status Updates

All Systems Operational

About This Site

Welcome to CommCare HQ's status page. Here, you will find real time information about the availability of our site and its components, status updates on service interruptions and scheduled downtime or maintenance.

Need to submit a bug or ask a technical question? Visit our Help Center here: https://dimagi-dev.atlassian.net/servicedesk/customer/portals

www.commcarehq.org Operational
90 days ago
99.97 % uptime
Today
Form Builder Operational
App Release Management Operational
User Management Operational
Syncs with CommCare HQ Operational
Form Submissions Operational
Data Exports Operational
Project Reporting Operational
SMS / Messaging Operational
Bulk Case Import Operational
CommCare APIs Operational
Web Apps Operational
Core Functionality Operational
90 days ago
99.97 % uptime
Today
india.commcarehq.org Operational
90 days ago
99.98 % uptime
Today
Form Builder Operational
App Release Management Operational
User Management Operational
Syncs with CommCareHQ Operational
Form Submissions Operational
Data Exports Operational
Project Reporting Operational
SMS / Messaging Operational
Bulk Case Import Operational
CommCare APIs Operational
Web Apps Operational
Core Functionality Operational
90 days ago
99.98 % uptime
Today
eu.commcarehq.org Operational
90 days ago
99.99 % uptime
Today
Form Builder Operational
90 days ago
100.0 % uptime
Today
App Release Management Operational
90 days ago
100.0 % uptime
Today
User Management Operational
90 days ago
100.0 % uptime
Today
Syncs with CommCare HQ Operational
90 days ago
100.0 % uptime
Today
Form Submissions Operational
90 days ago
100.0 % uptime
Today
Data Exports Operational
90 days ago
100.0 % uptime
Today
Project Reporting Operational
90 days ago
100.0 % uptime
Today
SMS / Messaging Operational
90 days ago
100.0 % uptime
Today
Bulk Case Import Operational
90 days ago
100.0 % uptime
Today
CommCare APIs Operational
90 days ago
100.0 % uptime
Today
Web Apps Operational
90 days ago
100.0 % uptime
Today
Core Functionality Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 17, 2026

No incidents reported today.

Apr 16, 2026

No incidents reported.

Apr 15, 2026
Resolved - Dear Users,

We have been monitoring platform stability and have not seen anymore problematic behavior. We consider this issue fully resolved. Should you continue to experience any issues, or have any questions or concerns, please reach out to support@dimagi.com for further assistance. We sincerely apologize for any inconvenience caused by this.

Thank you for your patience while we worked through this issue!

Apr 15, 17:26 UTC
Monitoring - Dear Users,

We've observed a full recovery of all services and are continuing to monitor the stability of the platform to ensure no further issues. Thank you for your patience here!

Apr 15, 15:38 UTC
Update - Dear Users,

We are still investigating this issue and will continue to keep you updated with the status of our investigation. Thank you for your patience.

Apr 15, 15:08 UTC
Update - Dear Users,
CommCare HQ is back up and we are still investigating the issue. We will continue to monitor performance closely and share updates on the progress.
Thank you for your patience.

Apr 15, 14:37 UTC
Investigating - Dear User,

We are currently experiencing a full outage affecting CommCare HQ . Users may be unable to access the platform. We are investigating the issue right now and hope to be fully online soon.

Apr 15, 14:21 UTC
Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.