Degraded performance with Data Forwarding on www.commcarehq.org

Incident Report for CommCare HQ

Resolved

Dear Users,

We experienced a disruption on www.commcarehq.org affecting the data forwarding feature. During this time, some data forwarding records were not sent and showed an "Invalid Payload" status. While the issue has been resolved, records impacted during this period will be added to a queue, which should now process successfully.

If you have any questions, please contact us at support@dimagi.com.

We sincerely apologise for the inconvenience caused.

Posted Nov 28, 2024 - 14:16 UTC

This incident affected: www.commcarehq.org (Data Forwarding).