We can confirm that the fix implemented by our developers has resolved the issue, and all affected areas are now functioning as expected.
We sincerely apologize for the inconvenience caused and appreciate your patience throughout.
Posted Apr 09, 2025 - 10:03 UTC
Monitoring
Dear Users,
Our development team has identified the cause and implemented a fix. We are currently monitoring the system to ensure the issue has been fully resolved. An update will be shared within the next hour with further details.
We sincerely apologise for any inconvenience this may have caused and appreciate your patience.
Posted Apr 09, 2025 - 08:16 UTC
Investigating
Dear Users,
We are currently investigating an issue affecting data imports, exports and downloads on www.commcarehq.org. Our development team is actively working on identifying the root cause, and we aim to implement a fix as soon as possible.
We sincerely apologize for any inconvenience this may be causing.
Posted Apr 09, 2025 - 08:04 UTC
This incident affected: www.commcarehq.org (Data Exports, Core Functionality).