www.commcarehq.org: Unable to clean case data

Incident Report for CommCare HQ

Resolved

This incident has been resolved.

Posted Jul 30, 2019 - 22:45 UTC

Update

We are continuing to work on a fix for this issue.

Posted Jul 30, 2019 - 13:35 UTC

Update

Dear users, our developers have already identified a fix for the issue, and we're running some final tests before deploying the fix. Thanks for your patience while we work through this.

Posted Jul 30, 2019 - 13:33 UTC

Identified

Dear users, we have identified an issue with our "clean case data" feature. Some users are getting error messages when trying to clean case data. We are continuing to work on this and will keep you updated on the progress. We apologize for the inconvenience caused due to this.

Posted Jul 30, 2019 - 10:32 UTC