We are now observing a full recovery of this issue and restoration of normal services. Thank you for your patience while we worked to resolve this issue and we apologize for any inconvenience caused. Please reach out to support@dimagi.com with any questions or concerns.
Posted Jun 18, 2025 - 18:26 UTC
Monitoring
Dear Users,
We've implemented a fix for this and are beginning to see the issue start to recover. We will continue to monitor the situation and update the statuspage when we see a full recovery. Thank you for your patience while we continue to work on this.
Posted Jun 18, 2025 - 15:30 UTC
Identified
Dear users, We have identified the issue and our developers are actively working on implementing the solution. Once again, we apologize for any inconvenience that this issue is causing.
We will post an update on this issue in the next hour.
Posted Jun 18, 2025 - 14:18 UTC
Investigating
Dear users, We are currently experiencing an issue on CommCare HQ where the most recent data may not be appearing in reports, exports, or the bulk data editing tool. Our development team is actively investigating this matter and treating it as a top priority. We will post an update on this issue in the next hour. We apologize for the inconvenience this may be causing.
Posted Jun 18, 2025 - 13:14 UTC
This incident affected: www.commcarehq.org (Data Exports, Project Reporting, Core Functionality).