Degraded performance affecting some reports and case search on
Incident Report for CommCare HQ
Thank you for your patience. The issue is resolved and performance is now at the expected level.

If you have any questions, please send a ticket to

Thank you for your patience and understanding.
Posted May 31, 2024 - 21:05 UTC
Dear users, We have identified an issue on, where updated case information on reports and in case search are delayed. Our developers are aware of this issue and it is slowly recovering. We will post an update on this issue in the next hour. We apologize for any inconvenience this may be causing.
Posted May 31, 2024 - 20:22 UTC