www.commcarehq.org: Data not visible in reports and exports on CommCare HQ
Incident Report for CommCare HQ
Resolved
This incident has been resolved.
Posted Feb 04, 2020 - 23:46 UTC
Update
The issues have now been fixed and the site is operating normally.
Posted Feb 04, 2020 - 23:44 UTC
Update
1.) We have resolved the issue where data exports were not downloading. 2.)We are still working on resolving the issue where submitted form data over the past few days is not available in reports or data exports.
Posted Feb 04, 2020 - 04:01 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 03, 2020 - 12:24 UTC
Investigating
Dear users, we're currently investigating an issue that is causing the latest data to not show in reports or exports. Project spaces may not see submitted form data from the past few days. Please note that the data is safe, we're facing issues with the data showing in reports and exports.
Posted Feb 03, 2020 - 11:09 UTC
This incident affected: www.commcarehq.org (Data Exports, Project Reporting).
← Current Status Powered by Atlassian Statuspage