Users unable to create, update or save custom user fields on CommCare HQ

Incident Report for CommCare HQ

Resolved

This incident has been resolved.

Posted Jun 30, 2020 - 16:28 UTC

Update

We are continuing to investigate this issue.

Posted Jun 30, 2020 - 16:28 UTC

Update

This issue regarding user management has been resolved.

Posted Jun 30, 2020 - 16:26 UTC

Investigating

[IMPORTANT]

We are currently facing an issue with saving custom user fields found under mobile worker settings on CommCare HQ. Please DO NOT create, update, or save any custom user field settings at this time. Creating, updating, or saving custom user fields may result in the loss of these settings. We are hard at work on a fix right now, but if you have any questions about this issue, please email support@dimagi.com

Posted Jun 30, 2020 - 14:53 UTC

This incident affected: www.commcarehq.org (User Management) and india.commcarehq.org (User Management).