Real Time Status Updates

All Systems Operational

About This Site

Welcome to CommCare HQ's status page. Here, you will find real time information about the availability of our site and its components, status updates on service interruptions and scheduled downtime or maintenance.

Need to submit a bug or ask a technical question? Visit our Help Center here: https://dimagi-dev.atlassian.net/servicedesk/customer/portals

Uptime over the past 90 days. View historical uptime.
www.commcarehq.org Operational
90 days ago
99.98 % uptime
Today
Form Builder Operational
App Release Management Operational
User Management Operational
Syncs with CommCare HQ Operational
Form Submissions Operational
Data Exports Operational
Project Reporting Operational
SMS / Messaging Operational
Bulk Case Import Operational
CommCare APIs Operational
Web Apps Operational
Core Functionality ? Operational
90 days ago
99.98 % uptime
Today
india.commcarehq.org Operational
90 days ago
100.0 % uptime
Today
Form Builder Operational
App Release Management Operational
User Management Operational
Syncs with CommCareHQ Operational
Form Submissions Operational
Data Exports Operational
Project Reporting Operational
SMS / Messaging Operational
Bulk Case Import Operational
CommCare APIs Operational
Web Apps Operational
Core Functionality ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Maintenance: www.commcarehq.org Apr 6, 2025 02:00-03:30 UTC

Dear users, due to a planned maintenance of our server, www.commcarehq.org will experience a brief period of downtime on Sunday, April 6th, 2025 at 2 AM UTC. During this time, you will not be able to access www.commcarehq.org. We expect the downtime to last 1 hour and 30 minutes. For any questions or concerns, please contact support at support@dimagi.com.
Posted on Mar 28, 2025 - 16:49 UTC
Apr 1, 2025

No incidents reported today.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Outage on www.commcarehq.org
Resolved - Dear User,

Our tech team has tested the fix, and after monitoring, we have confirmed that the outage on www.commcarehq.org is now completely resolved.

Please feel free to reach out to us at support@dimagi.com if you encounter any further issues.

Thank you for your patience and understanding!
Mar 28, 11:37 UTC
Monitoring - Dear User,

We’ve implemented a fix. Our team is actively monitoring the system's performance and will provide an update once the issue is fully resolved.

Thank you for your patience!
Mar 28, 10:57 UTC
Investigating - Dear Users,
CommCare HQ is currently experiencing issues where CommCare is not accessible. Our engineering team is addressing this as our highest priority. Thank you for your patience. We will update this message in 15 minutes.
Mar 28, 10:34 UTC
Mar 27, 2025

No incidents reported.

Mar 26, 2025
Degraded performance impacting the creation of new app builds, publishing applications and accessing the application preview on india.commcarehq.org
Resolved - Dear Users,

We identified an issue that began at 20:24 UTC, during which you may have been unable to access the application preview tool, create new builds or versions, or publish applications to mobile. Our developers promptly investigated the matter and fully resolved the issue by 21:45 UTC.

We sincerely apologise for any inconvenience this may have caused.
Mar 26, 20:30 UTC
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025
Maintenance: india.commcarehq.org
Completed - The scheduled maintenance has been completed.
Mar 22, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 01:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 21, 08:13 UTC
Scheduled - Dear users, due to planned maintenance of our server, india.commcarehq.org will experience a period of downtime on Saturday, March 22nd, 2025, at 6:30 AM IST (1:00 AM UTC). During this time, you will not be able to access india.commcarehq.org. The expected downtime duration is 1 hour and 30 minutes. For any questions or concerns, please contact the support team at support@dimagi.com.
Mar 14, 13:49 UTC
Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

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