Real Time Status Updates

All Systems Operational

About This Site

Welcome to CommCare HQ's status page. Here, you will find real time information about the availability of our site and its components, status updates on service interruptions and scheduled downtime or maintenance.

Need to submit a bug or ask a technical question? Visit our Help Center here: https://dimagi-dev.atlassian.net/servicedesk/customer/portals

www.commcarehq.org Operational
90 days ago
99.98 % uptime
Today
Form Builder Operational
App Release Management Operational
User Management Operational
Syncs with CommCare HQ Operational
Form Submissions Operational
Data Exports Operational
Project Reporting Operational
SMS / Messaging Operational
Bulk Case Import Operational
CommCare APIs Operational
Web Apps Operational
Core Functionality Operational
90 days ago
99.98 % uptime
Today
india.commcarehq.org Operational
90 days ago
99.98 % uptime
Today
Form Builder Operational
App Release Management Operational
User Management Operational
Syncs with CommCareHQ Operational
Form Submissions Operational
Data Exports Operational
Project Reporting Operational
SMS / Messaging Operational
Bulk Case Import Operational
CommCare APIs Operational
Web Apps Operational
Core Functionality Operational
90 days ago
99.98 % uptime
Today
eu.commcarehq.org Operational
90 days ago
99.99 % uptime
Today
Form Builder Operational
90 days ago
100.0 % uptime
Today
App Release Management Operational
90 days ago
100.0 % uptime
Today
User Management Operational
90 days ago
100.0 % uptime
Today
Syncs with CommCare HQ Operational
90 days ago
100.0 % uptime
Today
Form Submissions Operational
90 days ago
100.0 % uptime
Today
Data Exports Operational
90 days ago
100.0 % uptime
Today
Project Reporting Operational
90 days ago
100.0 % uptime
Today
SMS / Messaging Operational
90 days ago
100.0 % uptime
Today
Bulk Case Import Operational
90 days ago
100.0 % uptime
Today
CommCare APIs Operational
90 days ago
100.0 % uptime
Today
Web Apps Operational
90 days ago
100.0 % uptime
Today
Core Functionality Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 2, 2026

No incidents reported today.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026
Resolved - This incident has been resolved.
Jan 28, 09:58 UTC
Update - Dear Users,
The issue that caused some Android users to see an update prompt when no CommCare update was available has been resolved. The incorrect prompt should no longer appear, and normal app functionality has been restored.

We sincerely apologize for the disruption and appreciate your patience. If you have any questions or continue to experience issues, please contact us at support@dimagi.com

Jan 28, 09:26 UTC
Investigating - Dear Users,

We are investigating an issue affecting Android users where the CommCare mobile app prompts users to update via the Google Play Store, even when no CommCare update is currently available.

This issue impacts apps configured with forced updates, which may prevent users from continuing to use the mobile app. Our team is investigating this issue on priority.

We will share updates as soon as more information becomes available.

Jan 28, 09:11 UTC
Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.